Activity: 1.1 - Understand Problem Statement And Context

Before commencing the study, it is important that the team understands the client's problem statement for the entire business initiative. This may be more than only the Capgemini engagement; it is a description that regards the overall initiative and context. Unless this statement is clearly agreed upon, the team may fail to deliver what the client really needs. This is therefore an essential but relative short activity.

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Description

The Problem Statement And Context is discussed with the client and refined in order to specify, as precisely as possible, what the Business Initiative actually includes and in what context the business initiative is executed.